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Issues following Webmail Update

posted Sep 20, 2019, 3:14 PM by David Bartholomew   [ updated Sep 30, 2019, 6:14 AM ]
 # Issue Headline    Description  Current Status   Notes
 Printing from the Webmail  Printing of emails from the webmail.cazarin.com client are coming out empty.  URGENT
IN PROGRESS

Vendor Notified
09-30-2019 It seems this printing issue may be unique to users who do not have the preview pane enabled.   the link below shows how to enable the Preview Pane
https://www.screencast.com/t/wlGgGP0Mj6i  

Example Preview Pane - Right
Example Preview Pane - Bottom


09-23-2019 A fix was applied. However, this only fixed a small portion of the printing issues. The issue has been escalated as very urgent.

The vendor, SmarterMail, is aware of the issue and is working on a solution.
There is a work around by printing the "Text" view this does not help with images.

Here is a How To video.

 Shared Folders  Clients that had multiple mailbox access may need to reconnect the shared access  Vendor Notified
In Progress


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