posted Sep 20, 2019, 3:14 PM by David Bartholomew
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updated Sep 30, 2019, 6:14 AM
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| # |
Issue Headline |
Description |
Current Status |
Notes |
| 1 |
Printing from the Webmail |
Printing of emails from the webmail.cazarin.com client are coming out empty. |
URGENT
IN PROGRESS
Vendor Notified |
09-30-2019 It seems this printing issue may be unique to users who do not have the preview pane enabled. the link below shows how to enable the Preview Pane
https://www.screencast.com/t/wlGgGP0Mj6i
Example Preview Pane - Right
Example Preview Pane - Bottom
09-23-2019 A fix was applied. However, this only fixed a small portion of the printing issues. The issue has been escalated as very urgent.
The vendor, SmarterMail, is aware of the issue and is working on a solution.
There is a work around by printing the "Text" view this does not help with images.
Here is a How To video.
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2 |
Shared Folders |
Clients that had multiple mailbox access may need to reconnect the shared access |
Vendor Notified
In Progress |
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