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  7064 East Fish Lake Road
Maple Grove, Minnesota 55311

Main Telephone: (763) 420-9992


Regular Maintenance Window
Sunday nights from 10 p.m. to 6 a.m.
Emergency Maintenance Window
Nightly from 10 p.m. to 6 a.m.

No issues reported

posted Dec 22, 2017, 7:31 AM by David Bartholomew

Your friends at Cazarin Interactive wish you and your families a blessed holiday season and a prosperous new year!

Site Outages 12-11-2017

posted Dec 11, 2017, 8:45 AM by David Bartholomew   [ updated Dec 11, 2017, 9:58 AM ]

11:30AM December 11, 2017 STATUS UPDATE The server has restarted and all web sites are back online.  We will publish additional information as to cause after the investigation is complete.
11:06AM December 11, 2017 STATUS UPDATE The server is in the process of restarting.
10:43AM December 11, 2017 STATUS UPDATE Hosting is working to fix the issue.  
10:24AM December 11, 2017 STATUS ALERT One of the web servers started alerting of an error. We are working to restore the service to all affected sites as quickly as possible.  This activity affects all sites on the web server.  We will update here as soon as more information is available. 

Webmail Upgrade Information

posted Dec 6, 2017, 6:32 AM by David Bartholomew

webmail.cazarin.com has a new look and feel!

The upgraded interface uses the latest web technologies and
provides the following features:
  • A clean new look and feel 
  • Faster than previous versions
  • Compatible with all the latest browsers and technologies, including Windows 10 EDGE browser!
  • Fixes issues with deleting messages in Outlook 2013 / 2016
  • Works across mobile devices and tablets with all the capabilities of the desktop version
A few comparison views . . .
Old Inbox New Inbox 
 
 
Click on an image to open it full size; and use browser back to return here.

Old Compose Window New Compose Window 
 
 


Email Server Upgrade - 12/5/2017

posted Dec 4, 2017, 1:56 PM by David Bartholomew   [ updated Dec 6, 2017, 5:55 AM ]

The upgrade is complete the downtime was less than 20 minutes!  The email server was offline at 10:16 p.m.  and was back online at 10:31 p.m. 

Users of https://webmail.cazarin.com are notified of an update to the email server and services.   

This upgrade is scheduled for Tuesday, December 5 after 10 p.m. and before 11 p.m. US-Central Time 
The total down time is expected to be between 30 and 60 minutes.

During the upgrade: 
  • https://webmail.cazarin.com will be offline.
  • Outgoing email service will be offline.
    Many email clients (such as: Outlook, MacMail, AppleMail, mobile phone email clients, etc) will hold outgoing messages
    in the outbox and will automatically send the message once access to the server is restored. 
  • incoming mail will NOT be affected, as it will be queued and delivered to the server once online.

Internet Connectivity Issues

posted Nov 6, 2017, 10:35 AM by David Bartholomew   [ updated Nov 7, 2017, 6:05 AM ]

UPDATE on yesterday's event:
Level3 issued this statement after resolving the problem: 
"On Monday, November 6th, our network experienced a service disruption affecting some customers with IP-based services. The disruption was caused by a configuration error. We know how important these services are to our customers. Our technicians were able to restore service within approximately 90 minutes."
---
2:39 PM - We are seeing all systems back to normal from our offices.
Comcast (Xfinity) one of the ISPs affected today has issued this statement. "Internet issues should now be resolved for almost all customers. We apologize for the inconvenience & thank you for your patience."
1:51 PM - Reports continue come in of outages, but the number and breadth of the issue appears to have peaked.  Services appear to be coming back to normal.  We have been monitoring http://downdetector.com/ the blue line below the ISP/Site shows error/outages and the uptick that started about noon today.  
12:57 PM - We are also watching central internet outages being reported across the country.  At this point it seems that this issue IS NOT specific to our servers, services or systems.  
12:36 PM - Our data center is reporting a connectivity issue that is affecting connection to and from some websites and email services. We are looking into the issue to fix it as soon as possible.

Email Issues

posted Oct 27, 2017, 2:48 PM by David Bartholomew   [ updated Oct 27, 2017, 3:01 PM ]

5:00PM CDT - This email server is back up and running normally.
4:40PM CDT - One of the email servers has had a drive failure.  We are working on the issue and will update here.

Email Issues

posted Oct 11, 2017, 10:36 AM by David Bartholomew   [ updated Oct 11, 2017, 1:48 PM ]

3:45 PM - The issue has been found and fixed. Email messages are flowing normally again.   Please note if you had an email that was returned as Undeliverable you will need to resend that message.  Go to SENT mail and Reply All. A good practice is to add a small note, something similar to "In case you did not receive this email earlier."   Thank you for your patience.

1:12 PM - Webmail Users are getting "undeliverable" messages.  We are aware of the issue and are working to fix it ASAP!  This area will be updated as new information is available.

Site Outages

posted Oct 11, 2017, 6:35 AM by David Bartholomew   [ updated Oct 11, 2017, 9:21 AM ]

11:19AM October 11, 2017 Most sites have stabilized; however a few are still seeing sluggish response.  We are continuing to work diligently on the root cause and preventitive measures.  Updates will be posted here.  

10:06AM October 11, 2017 We're seeing a re-occurrence of the issue from this morning affecting some websites. 

8:20AM October 11, 2017 Most of the websites are now functioning normally again. Once the server is stabilized and all sites are functioning normally an investigation will be done to determine the root cause and to apply preventative measures.

7:29AM October 11, 2017 STATUS ALERT At approximate 7:00 a.m. this morning (10/11/2017) one of the web servers started alerting of an error. There appears to be an issue with memory on the web server and connection issues with the database server. This activity affected all sites on the webserver.

No issues reported

posted Sep 15, 2017, 11:26 AM by David Bartholomew


Intermittent Service Issues

posted Aug 23, 2017, 6:36 AM by David Bartholomew   [ updated Sep 15, 2017, 11:25 AM ]

UPDATE: 8:57AM CDT 8/23/2017
The DDOS attack affecting the hosting facility has stopped. Services are returning to normal. Some slowness may still be experienced as the services stabilize and bandwidth is cleared. 
---
Our data hosting facility is fighting a denial of service attack (DDOS).  This causes intermittent service on web site access, email services, applications, etc.  As soon as more information is available we will make it available to you through this page.

FYI
DDOS (distributed denial-of-service attack) - the attacker attempts to prevent legitimate users from accessing information or services. By targeting your computer and its network connection, or the computers and network of the sites you are trying to use, an attacker may be able to prevent you from accessing email, websites, online accounts (banking, etc.), or other services that rely on the affected computer.  - from: https://www.us-cert.gov/ncas/tips/ST04-015 

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