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  7064 East Fish Lake Road
Maple Grove, Minnesota 55311

Main Telephone: (763) 420-9992


Regular Maintenance Window
Sunday nights from 10 p.m. to 6 a.m.
Emergency Maintenance Window
Nightly from 10 p.m. to 6 a.m.

All Services Running Normally

posted Jul 23, 2021, 5:13 AM by David Bartholomew


Webmail Server Connectivity Issues (Resolved)

posted Jul 21, 2021, 7:31 AM by David Bartholomew   [ updated Jul 21, 2021, 7:57 AM ]

9:52 AM CDT
https://www.cazarin.com/helpdesk/.   The encrypted connections are again valid and connections are working. 
If you continue to have any issues please contact Technical Support at https://www.cazarin.com/helpdesk/ (form near the bottom), or by phone (763) 465-0004.
----
We are experiencing connectivity issues between email clients and our email server.  This is being reported by numerous email users.  
We are working to resolve this as quickly as possible and will provide updates on this page as they are available.

There are two temporary fixes: 
  1. Connect directly to https://webmail.cazarin.com
    You will sign in to the webmail using your full email address and email password.  

  2. Outlook settings reset
    1. Go into File > Account Settings > Account Settings 
    2. Click on your account in the list. 
    3. Click Repair > Advanced Options
    4. Check "Let me repair my account manually."
    5. Click Repair button
    6. Under Incoming Mail:
      Change the port number as follows, note at the top if the account type is IMAP or POP3: 
        IMAP   Change to port 143
        POP3   Change to port 110
      Change the Encryption Method to "None"
    7. Under Outgoing Mail
      Change the port number to 587
      Change the Encryption Method to "None"
    8. Click Next to save the changes. Close the account settings window - connections should be restored.
      Video to help: https://www.screencast.com/t/vAdUerTQ4V 

ColdFusion Error on Server 1 - RESOLVED

posted Mar 2, 2021, 9:46 AM by David Bartholomew   [ updated Mar 2, 2021, 9:49 AM ]

11:49AM - Service Restored, sites have already come back online.

11:45AM - We are experiencing a temporary outage on one server due to a ColdFusion issue.  We are aware of the issue and working to resolve it as quickly as possible.

Webmail is down!

posted Feb 25, 2021, 11:29 AM by David Bartholomew   [ updated Feb 25, 2021, 12:07 PM ]

1:35 PM - We're back online! 
Any incoming email messages were delivered without issue after the server was online.  Outgoing messages that were sent prior to the outage will also be sent but messages attempted during the outage may be sitting in an Outbox, if so just give them a "resend" or "send" to push them on their way. 

We are reporting issues with the email server webmail.cazarin.com. 
We are aware of the issue and working on it for immediate resolution.  

ColdFusion Errors on Web Server

posted Jan 22, 2021, 10:00 AM by David Bartholomew   [ updated Jan 22, 2021, 10:11 AM ]

The ColdFusion error has been resolved and sites are back online. 
12:01PM We are working to restore the ColdFusion services and associated websites.  We estimate the sites to be back online within minutes.

ColdFusion Errors on Web1

posted Dec 2, 2020, 8:09 AM by David Bartholomew   [ updated Dec 2, 2020, 2:21 PM ]

16:19  (4:19 PM) - The error was caused by data connection failure, once the failure was identified and corrected the sites were back online. However, to correct the issue we did bring the sites offline temporarily a second time between 11:39 and 11:46 AM all sites were restored except the one causing the problem which has been isolated.

11:39 - Most sites are backup and running, but a few sites are still experiencing issues specifically within ColdFusion.  We are continuing to work through the issue.

10:39 - We continue to have issues on some sites with ColdFusion we have a team working on this issue. 

09:06 - Sites using ColdFusion on web server 1 are currently experiencing extremely slow response, and time out messages related to a ColdFusion error on the server.  We are aware of the issue and working to resolve it as quickly as possible. 

Web Server Errors Reported

posted Nov 27, 2020, 7:57 AM by David Bartholomew   [ updated Nov 27, 2020, 8:16 AM ]

10:10AM CST - All sites are now reporting back online.  The issue was caused by a virtual server having an unintended restart.  No malice or attacks this was purely a hosting server that restarted unintentionally. 

9:58AM CST - We are now seeing sites coming back online we will continue to monitor.

9:36AM CST - 
We are experiencing a server outage from the data center.  We are fully aware of the issue and working to restore activity as quickly as possible. The updates will be posted as close to every 30 minutes as possible. 

Major Outage Reported

posted Oct 13, 2020, 6:47 AM by David Bartholomew   [ updated Oct 13, 2020, 8:14 AM ]

10:13AM Most sites have been restored to normal operation.  There are few which have disabled to protect the users and are working through to ensure there are no issues remaining.

9:13AM
We are experiencing a major outage on one of our webservers.
We are aware of the problem and working to resolve it as quickly as possible.

Experiencing Slow Responses

posted Oct 12, 2020, 8:07 AM by David Bartholomew   [ updated Oct 12, 2020, 8:40 AM ]

10:25 AM The database connection has been restored and responses are returning to normal.

10:12 AM We have narrowed the issue down to a database server connectivity.  We have begun the process of resolving and will restart the server momentarily. 

10:06 AM We are experiencing slow responses on several websites. We are aware of the issue and working to resolve it as quickly as possible.

All Services Running Normally

posted Aug 17, 2020, 1:33 PM by David Bartholomew


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