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  7064 East Fish Lake Road
Maple Grove, Minnesota 55311

Main Telephone: (763) 420-9992


Regular Maintenance Window
Sunday nights from 10 p.m. to 6 a.m.
Emergency Maintenance Window
Nightly from 10 p.m. to 6 a.m.

Emergency Maintenance Service

posted May 20, 2022, 1:43 PM by David Bartholomew   [ updated May 20, 2022, 2:37 PM ]

4:37 PM - All sites are up and running as expected.  Thank you for your patience and understanding.

4:17 PM - The server is back online - we are checking all sites manually to ensure they are up and running normally.

4:11 PM - We are processing a roll back and anticipate only a few more minutes down.

May 20, 2022 began at 3:30 PM - Emergency Maintenance we anticipate websites to be offline no more than 30 minutes.   
Our first notice for site outage came at 3:41 PM.

Cazarin Interactive apologizes for any inconvenience this may cause you or your clients.  

By performing this action now we are working to prevent a larger issue from happening. 

This site will be updated at the completion of the maintenance, hit refresh or come back to http://maintenance.cazarin.com.

Emergency Server Maintenance!

posted May 20, 2022, 10:43 AM by David Bartholomew   [ updated May 20, 2022, 12:48 PM ]

May 20, 2022 beginning at 3:30 PM - Emergency Maintenance will begin, we anticipate websites to be offline no more than 30 minutes.   

Cazarin Interactive apologizes for any inconvenience this may cause you or your clients.  

By performing this action now we are working to prevent a larger issue from happening. 

This site will be updated at the completion of the maintenance, hit refresh or come back to http://maintenance.cazarin.com.
 

All Services Running Normally

posted Feb 8, 2022, 3:22 PM by David Bartholomew


Email Service Issues

posted Feb 8, 2022, 10:06 AM by David Bartholomew   [ updated Feb 8, 2022, 10:35 AM ]

12:28PM - All services have returned to normal. 
Incoming messages are now flowing into inboxes as normal. 

Reminder, outgoing messages sent during the outage may be sitting in your Outbox.  If you find some there just use the "resend" or "send" options (depending on your system) to send them on their way. 

12:01PM - We are aware of and working on an issue on the primary email server, webmail.cazarin.com.

All incoming email messages will be queued for delivery after the server is back online.  

Outgoing messages sent prior to the outage will have been sent but messages attempted during the outage may be sitting in your Outbox.  If they are there, just give them a "resend" or "send" to push them on their way after the services are fully restored.

All Services Running Normally

posted Jul 23, 2021, 5:13 AM by David Bartholomew


Webmail Server Connectivity Issues (Resolved)

posted Jul 21, 2021, 7:31 AM by David Bartholomew   [ updated Jul 21, 2021, 7:57 AM ]

9:52 AM CDT
https://www.cazarin.com/helpdesk/.   The encrypted connections are again valid and connections are working. 
If you continue to have any issues please contact Technical Support at https://www.cazarin.com/helpdesk/ (form near the bottom), or by phone (763) 465-0004.
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We are experiencing connectivity issues between email clients and our email server.  This is being reported by numerous email users.  
We are working to resolve this as quickly as possible and will provide updates on this page as they are available.

There are two temporary fixes: 
  1. Connect directly to https://webmail.cazarin.com
    You will sign in to the webmail using your full email address and email password.  

  2. Outlook settings reset
    1. Go into File > Account Settings > Account Settings 
    2. Click on your account in the list. 
    3. Click Repair > Advanced Options
    4. Check "Let me repair my account manually."
    5. Click Repair button
    6. Under Incoming Mail:
      Change the port number as follows, note at the top if the account type is IMAP or POP3: 
        IMAP   Change to port 143
        POP3   Change to port 110
      Change the Encryption Method to "None"
    7. Under Outgoing Mail
      Change the port number to 587
      Change the Encryption Method to "None"
    8. Click Next to save the changes. Close the account settings window - connections should be restored.
      Video to help: https://www.screencast.com/t/vAdUerTQ4V 

ColdFusion Error on Server 1 - RESOLVED

posted Mar 2, 2021, 9:46 AM by David Bartholomew   [ updated Mar 2, 2021, 9:49 AM ]

11:49AM - Service Restored, sites have already come back online.

11:45AM - We are experiencing a temporary outage on one server due to a ColdFusion issue.  We are aware of the issue and working to resolve it as quickly as possible.

Webmail is down!

posted Feb 25, 2021, 11:29 AM by David Bartholomew   [ updated Feb 25, 2021, 12:07 PM ]

1:35 PM - We're back online! 
Any incoming email messages were delivered without issue after the server was online.  Outgoing messages that were sent prior to the outage will also be sent but messages attempted during the outage may be sitting in an Outbox, if so just give them a "resend" or "send" to push them on their way. 

We are reporting issues with the email server webmail.cazarin.com. 
We are aware of the issue and working on it for immediate resolution.  

ColdFusion Errors on Web Server

posted Jan 22, 2021, 10:00 AM by David Bartholomew   [ updated Jan 22, 2021, 10:11 AM ]

The ColdFusion error has been resolved and sites are back online. 
12:01PM We are working to restore the ColdFusion services and associated websites.  We estimate the sites to be back online within minutes.

ColdFusion Errors on Web1

posted Dec 2, 2020, 8:09 AM by David Bartholomew   [ updated Dec 2, 2020, 2:21 PM ]

16:19  (4:19 PM) - The error was caused by data connection failure, once the failure was identified and corrected the sites were back online. However, to correct the issue we did bring the sites offline temporarily a second time between 11:39 and 11:46 AM all sites were restored except the one causing the problem which has been isolated.

11:39 - Most sites are backup and running, but a few sites are still experiencing issues specifically within ColdFusion.  We are continuing to work through the issue.

10:39 - We continue to have issues on some sites with ColdFusion we have a team working on this issue. 

09:06 - Sites using ColdFusion on web server 1 are currently experiencing extremely slow response, and time out messages related to a ColdFusion error on the server.  We are aware of the issue and working to resolve it as quickly as possible. 

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