 7064 East Fish Lake Road Maple Grove, Minnesota 55311 Main Telephone: (763) 420-9992 Regular Maintenance Window Sunday nights from 10 p.m. to 6 a.m. Emergency Maintenance Window Nightly from 10 p.m. to 6 a.m. |
Archives
All Services Running Normally
All systems are running normally as of 7:20AM CST, Monday, March 2, 2020. Webmail/Email Issue corrected at 7:20AM Monday, March 2. All email services were restarted and are responding normally. A report was received of an email error signing in to webmail which then led us to the exact issue and this was fixed immediately.
We appreciate your understanding during this issue and apologize for any inconvenience. |
Some Web Sites Down!
01/30/20 01:52 PM - Initial results show a serious server issue within the ColdFusion service was found and has been corrected. Our hosting team is working to determine the root cause and to put in place any permanent fixes available to prevent future issues. 01/30/20 01:11 PM - The services is back online and all sites are back online. We are continuing to monitor and determine root cause details. |
All servers are running normally
No issues reported. Note: The Webmail Server upgrade was successfully completed last night with a down time of 10 minutes - no issues are reported email fully returned to normal. |
Email Server Update Tonight! 1/21/2020 10pm
10:11 p.m. Upgrade was completed and server is restored to normal activity. 10:01 p.m. Upgrade started Our email server at webmail.cazarin.com requires an urgent update and is scheduled for tonight, Tuesday, January 21, 2020 after 10 p.m.
Every effort is being made to minimize the interruption to services:
Status updates will be posted online here at http://maintenance.cazarin.com. If you experience a problem after the update is complete please call our office at 763-420-9992 choose menu option nine (9) for Technical Support. You may then to leave a message we will work issues as quickly as possible when the office opens Wednesday morning. If you experience a severe issue that cannot wait until morning please press five (5) during the menu. If we are unable to answer the call it is because we are either on another call or working an issue away from the phone; please leave a detailed message and we will return your call as soon as possible. Thank you for your patience and understanding. |
Web Server Issues - W1
9:45AM A web process was discovered on the server that was consuming resources at an extremely high value. That process has been reset and the resources have returned to normal. We will continue to monitor, however the issue is resolved for the sites affected by this immediate action. The hosting team is working to make a permanent correction for this issue to avoid this problem in the future. No further updates are expected at this time. Some websites on our W1 server are experiencing severe slow issues. We are aware of the issue and we have a team working on the issue. Updates will be reported here as they are made available. |
App Server Down
8:40 AM - The web server is responding normally. The issue was caused by a server update that was applied during the regular maintenance of the web server. The patch was removed and has been blocked so we can investigate why this caused the web server to become unresponsive and how to mitigate so the patches can be applied or eliminated on future updates. 8:20 AM - We are continuing investigate and work to resolve this issue on the server. 7:40 AM - We are working on an issue with our App Server. The server is returning a Connection Timeout error. Updates will be posted as they are available. |
Issues following Webmail Update
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